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Avatar for MrsP23
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This message was authored by: MrsP23

Message posted on ‎24 Dec 2023 08:07 PM

Pin Number

I recently got Sky Q and tonight was the first time since then that I wanted to watch Sky Arts as "An American in Paris " was on. Every time I tried to access it, it kept telling me I needed  to enter a Pin Number before I could watch. I've had Sky for 13 years and never had a Pin Number and always been able to watch Sky Arts. Why am I suddenly being asked for a Pin Number?

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎24 Dec 2023 08:13 PM

Re: Pin Number

Posted by a Superuser, not a Sky employee. Find out more

The pin number is the last 4 digits of your viewing card number. You could be being asking for this is the program you are watching is age restricted and if being broadcast before the evening watershed.

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎24 Dec 2023 08:13 PM

Re: Pin Number

Posted by a Superuser, not a Sky employee. Find out more

The pin number is the last 4 digits of your viewing card number. You could be being asking for this is the program you are watching is age restricted and if being broadcast before the evening watershed.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on ‎15 Dec 2024 02:27 PM

Re: Pin Number

I have never had to use my pin number to access sky arts or any of the sky channels - now all of a sudden I have to 🤷🏻‍♀️

I am a sky Q customer who is considering leaving 

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Message posted on ‎15 Dec 2024 02:33 PM

Re: Pin Number

Posted by a Superuser, not a Sky employee. Find out more

Hi @Redrufus   This page shows you how to cancel your Sky TV. https://www.sky.com/help/articles/cancel-sky-tv

Welcome to the Sky Community

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Message posted on ‎19 Mar 2025 08:44 PM

Re: Pin Number

How do i find my sky pin number

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Message posted on ‎19 Mar 2025 09:38 PM

Re: Pin Number

Posted by a Superuser, not a Sky employee. Find out more

@SaraLloyd its the lastb 4 digits of your viewing card You can find your viewing card number by pressing home scrolling down to settings then system info


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
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