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Discussion topic: Picture

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This message was authored by: Danni35

Picture

I have full sky spors package aswell as tnt sports but every time I watch any sport the picture becomes distorted and breaks up, I've trouble shooted, reset and nothing seems to help any ideas? Signal and internet strength are 100% 

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This message was authored by: PandJ2020

Re: Picture

Posted by a Superuser, not a Sky employee. Find out more

Possibly weather conditions, or more likely a dish misalignment (made worse by weather).

 

You'll need to contact Sky for an engineer to check.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Danni35

Re: Picture

Thank you for your reply I don't have a dish I have sky go? Its connected through internet but I will contact a sky engineer thank you

This message was authored by: GD1

Re: Picture

Posted by a Superuser, not a Sky employee. Find out more

@Danni35  To use Sky Go you need to have a Sky TV service either Sky+HD, Sky Q or Sky StreamSky Glass.

 

You can't have Sky Go without these, Sky Go is a Mobile and PC app.

 

Do you mean you have Sky Stream which uses a small box connected to your broadband?

 

If you don't have a Satellite Dish you certainly don't have Sky Q where you have posted.

 

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
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