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Avatar for Myrtle02
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This message was authored by: Myrtle02

Message posted on ‎26 May 2026 06:33 PM

Picture not good , need some help please

Why is this happening 

1000043914.jpg

 

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Avatar for PandJ2020
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Message posted on ‎26 May 2026 06:49 PM

Re: Picture not good , need some help please

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Try putting your box into standby then turn if off at the plug.  Wait 30 seconds and turn it back on again.

 

If that doesn't clear it then the culprit is likely to be your dish alignment.

I am just another Sky customer and my views are my own even if you don't like the answers

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020 Answer

Message posted on ‎26 May 2026 06:49 PM

Re: Picture not good , need some help please

Posted by a Superuser, not a Sky employee. Find out more

Try putting your box into standby then turn if off at the plug.  Wait 30 seconds and turn it back on again.

 

If that doesn't clear it then the culprit is likely to be your dish alignment.

I am just another Sky customer and my views are my own even if you don't like the answers
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