Picture breaking up, but ok on download programmes

[PJc60]

We had bad weather but it is fine now but we don't seem to be able to watch it record without the pictures breaking up. It is ok on download 

[oldfella]

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@PJc60 wrote:

We had bad weather but it is fine now but we don't seem to be able to watch it record without the pictures breaking up. It is ok on download 

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Hi @PJc60 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q