This discussion topic has been answered Discussion topic: Picture blanking out
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Message posted on 07 Mar 2026 03:36 PM
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Quest Red channel 149
today March 6th the picture and sound is blanking out (complete blackout) for around 19ms every 20 seconds!
driving me maaaad 😵💫 help!
#quest #questred #channel149
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Message posted on 07 Mar 2026 04:56 PM
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@SallyST wrote:
Quest Red channel 149
today March 6th the picture and sound is blanking out (complete blackout) for around 19ms every 20 seconds!
driving me maaaad 😵💫 help!
#quest #questred #channel149
@SallyST Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.
You are best to report this to viewer relations at viewerR@sky.uk
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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Message posted on 07 Mar 2026 03:37 PM
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Re: Picture blanking out
98ms *
Message posted on 07 Mar 2026 04:56 PM
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@SallyST wrote:
Quest Red channel 149
today March 6th the picture and sound is blanking out (complete blackout) for around 19ms every 20 seconds!
driving me maaaad 😵💫 help!
#quest #questred #channel149
@SallyST Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.
You are best to report this to viewer relations at viewerR@sky.uk
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Message posted on 08 Mar 2026 09:25 AM
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Re: Picture blanking out
Impressed at the precision of the blackout measurement 🙂👍
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