Peloton app not opening

[ArchShan]

Same problem. Peloton is not loading at all on Sky Q. I just get a black screen when trying to log in.

[Catinthehat]

Hi Tom please re-open the private chat as this is getting rediculous now. 

[NicolaD86]

My peloton app is also not opening, what is being done about this? Thanks 

[55Blue]

Same problem as everyone else. After entering login details screen either remains black or returns to sky.  What is the fix?

[Steffers]

I'm also having this issue. I select "log in" and the screen goes black

[Stumpy1963]

Peloton app is still not available. Please could you help all these people that have posted on the community chat ? 

[Natnat38]

Having the same

issue! Black screen or asks me to log in and end up in a loop. So frustrating!!!!

[VONNS48]

I have been having the same problem all week also...this really need to be fixed!!

[JBethell]

Hi

Opening a new message as none of the messages to date appear to have an answer.

Peloton app is not working either, just a black blank screen or opens login screen, enter details & then goes black & blank, has been a problem for a week now. Please fix!

Thanks

[Pandoras+box]

I am having the same issue.  Can this be fixed

[Daniel0210]

Have any of you rung Sky and reported this? They might not yet be aware there is an issue. 

[Chloe-W22]

Hi everyone, and if you're new here welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. 

Thanks for letting us know you're having a problem with your Peloton App! I have passed on the message however we need some info from you.

If you could please Private Message me the following, this would really help:

Date/Time of the issue:

Any Error Message shown:

Q Software Version:

Q Hardware Version:

Thanks a bunch!

[Chloe-W22]

---

@Chloe-W22 wrote:

Hi everyone, and if you're new here welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. 

Thanks for letting us know you're having a problem with your Peloton App! I have passed on the message however we need some info from you.

If you could please Private Message me the following, this would really help:

Date/Time of the issue:

Any Error Message shown:

Q Software Version:

Q Hardware Version:

Thanks a bunch!

---

Oh and also just to add if you haven't confirmed what exact issue you're having please do as there seems to be a couple:

1. Launching App to Black Screen.
2. App Crashing and returning to Home Page.
3. Or both but at different times

[Stumpy1963]

The problem is that when we try to open the peloton app, 

you put in your username and password and the screen will either go blank or actually turn the TV off . 
this issue has been going on for 10 days now without a positive response from Sky. 

[Glos+Steve]

I am experiencing the same issue. Peleton app is not loading, despite other apps loading & resetting internet connections etc...