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Discussion topic: Password

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This message was authored by: David.L

Password

Have replaced my router but have forgotten my old password, need assistance to renew password for router. 

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This message was authored by: oldfella

Re: Password

Posted by a Superuser, not a Sky employee. Find out more

@David.L wrote:

Have replaced my router but have forgotten my old password, need assistance to renew password for router. 


Hi @David.L
New password for replacement router will be on the router

This message was authored by: TimmyBGood

Re: Password

Posted by a Superuser, not a Sky employee. Find out more

@David.L 

If you changed the password on a previous Hub to one of your choosing, no-one (including Sky) would be able to tell you what it was changed to.  Sky don't log that anywhere, and it will be encrypted on client devices.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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