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This message was authored by: SM68

Paramount+

Please advise- I can no longer access paramount+. Had No probs access via app until yesterday, App now asks me to sign-in with details or "get paramount" (showing "current" basic with ads) i dont have sign in details and "get paramount" pushes me towards standard or premium subscription?


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This message was authored by: Laing1 Answer

Re: Paramount+

Posted by a Superuser, not a Sky employee. Find out more

@SM68 wrote:

Please advise- I can no longer access paramount+. Had No probs access via app until yesterday, App now asks me to sign-in with details or "get paramount" (showing "current" basic with ads) i dont have sign in details and "get paramount" pushes me towards standard or premium subscription?


@SM68 you would have created sign in details when you first signed up for Paramount + its normally an e-mail address then a password if you cannot remember the password there is an option on the app on a phone/tablet or on their website to reset the password 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

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This message was authored by: Laing1 Answer

Re: Paramount+

Posted by a Superuser, not a Sky employee. Find out more

@SM68 wrote:

Please advise- I can no longer access paramount+. Had No probs access via app until yesterday, App now asks me to sign-in with details or "get paramount" (showing "current" basic with ads) i dont have sign in details and "get paramount" pushes me towards standard or premium subscription?


@SM68 you would have created sign in details when you first signed up for Paramount + its normally an e-mail address then a password if you cannot remember the password there is an option on the app on a phone/tablet or on their website to reset the password 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

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This message was authored by: SM68

Re: Paramount+

aye, easy fix once u pointed me to password reset. All sorted, Cheers for that!

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