Paramount

[andre+Gardner]

I have activated Paramount plus but my email doesn't seem to be linked to sky as it's asking me to pay a monthly subscription. I have been going around in circles since December and no one has been able to link my email!! Please help 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Lisa-P1987]

Thanks for chatting to us andre+Gardner. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

[andre+Gardner]

Nothing has been resolved??? I need more help 

[Invisiblename]

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@andre+Gardner wrote:

Nothing has been resolved??? I need more help 

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You need to open the chat bubble offered within 48 hrs, or it will automatically close.  @Addie15  can you re-open this?

[andre+Gardner]

I can't see any chat bubbles 

[Invisiblename]

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@andre+Gardner wrote:

I can't see any chat bubbles 

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Because you didn't respond in the initial 48hr period.  Hopefully a SuperUser will spot this thread and re-escalate it so that another offer to chat will come from Sky.

[andre+Gardner]

I'm just giving up and will cancel when my contract comes up for renewal. What happened to talking to somebody!!