0

Discussion topic: Paramount plus - error code Been trying to access since last week and still error code "MYSKY_2998"

Reply
This message was authored by Nightowl This message was authored by: Nightowl

Paramount plus - error code Been trying to access since last week and still error code "MYSKY_2998"

Been trying to access Paramount plus as I have Sky Cinema since last week and still error code "MYSKY_2998"

 

 

 

It's ridiculous 

Reply

All Replies

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Paramount plus - error code Been trying to access since last week and still error code "MYSKY...

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Paramount plus - error code Been trying to access since last week and still error code "MYSKY...

Posted by a Sky employee

Hi @Nightowl 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
Nightowl
Topic Author
This message was authored by Nightowl This message was authored by: Nightowl

Re: Paramount plus - error code Been trying to access since last week and still error code "MYS

Thanks Tom - I was unable to get back to the help group as I was working so I'll try again later today or tomorrow 

This message was authored by Hayleymullan This message was authored by: Hayleymullan

Re: Paramount plus - error code Been trying to access since last week and still error code "MYS

I have the exact same error code. I have Sky Cinema too (had it for a month or so) and decided to watch something on Paramount +, but get the error message "MYSKY_2998".

 

Its quite frustrating.

This message was authored by Macaulay27 This message was authored by: Macaulay27

Re: Paramount plus - error code Been trying to access since last week and still error code "MYS

I'm also getting the error code MYSKY_2998,

very annoying, carnt find any information on how to resolve the issue.

any help would be appreciated.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion