Paramount plus error code 3304

[Maissie8]

Just like others who have posted about this, we cannot watch anything on Paramount plus and get the Oops error code 3304.

Everyone who has posted about this gets invited into a chat by Sky.

What isn't on any of these threads, is what the solution is!

Please help!

[caesarome]

@Maissie8 

Have you tried a reboot of your Sky Q box ?

[Maissie8]

I hadn't, because it was late and I was being lazy- but also other people who  have posted about the same problem continued to have the same issue even after resetting the Sky Q box.

However, after fully resetting the box today, the 3304 error is no longer appearing and everything seems to be working.

Neither Paramount plus or Amazon Prime seem to run very smoothly through Sky. They always feel clunky with lots of buffering. It's not that much of a shock that this error code came up.

Thanks for telling me to switch it off and on again! 😉