Paramount plus and discovery plus won’t activate

[Stuartmclean51]

When I try to activate paramount pkus

or discovery plus, it says we can't do that at the moment!

this has been happening for over a year on paramount! But I just gave up with it!

we have purchased and had a text through saying discovery plus is now ready please activate! However it won't and paramount is saying the same!

any ideas?

[Tom-W19]

Hi @Stuartmclean51 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Stuartmclean51 

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.