16 Mar 2024 09:03 AM
Hello all. I can see there are items on here about Paramount+ not appearing on Mini Bixes despite working fine on the main Sky Q box.
My issue is slightly different. I have the Paramount+ app on my Mini Box. Despite working fine on my main box, the Mini Box is asking me to sign into Paramount+. I have no idea what the sign in details are or how to find them. I've tried my SkyID but that doesn't work. Any ideas?
16 Mar 2024 09:56 AM
Posted by a Superuser, not a Sky employee. Find out more
@WhySkyWhy wrote:
Hello all. I can see there are items on here about Paramount+ not appearing on Mini Bixes despite working fine on the main Sky Q box.
My issue is slightly different. I have the Paramount+ app on my Mini Box. Despite working fine on my main box, the Mini Box is asking me to sign into Paramount+. I have no idea what the sign in details are or how to find them. I've tried my SkyID but that doesn't work. Any ideas?
Hi @WhySkyWhy
When you first activated Paramount plus you should have used the procedure below:-
"Sign in with your Sky iD.
You will be taken to Paramount+ to create your account. Enter your email address and choose a password, these do not need to be the same as your Sky iD.
Please double check you've entered your email address correctly before you create your account. If you have made a mistake, you'll need to contact Paramount+ to get it fixed."
Only you know what email and password you used
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