05 Sep 2023 05:46 PM
Sky Cinema tab - activate your Paramount + subscription displays 'Sorry, there are currently no programmes of this type available'. Could you plaese provide a resoltion.
06 Sep 2023 09:19 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
08 Sep 2023 09:37 AM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
08 Sep 2023 04:07 PM
URGENT
Could you please resculate this issue, despite setting up an acount with Paramount + I am still getting 'Sorry, there are currently no prgrammes of this type available' when Paramount + is launched from Sky Cinema. Despite the Paramount app being availble on the mini boxes which launch to the Parmount + blue screen it goes no further, the app is not avialble on the main sky box. It would greatly apprecited if this issue could be addressed at your earlest opportunity as a long standing customer. I am available this afternoon.
Thannks Andy
08 Sep 2023 07:15 PM
Posted by a Superuser, not a Sky employee. Find out more
@Reg816 wrote:URGENT
Could you please resculate this issue, despite setting up an acount with Paramount + I am still getting 'Sorry, there are currently no prgrammes of this type available' when Paramount + is launched from Sky Cinema. Despite the Paramount app being availble on the mini boxes which launch to the Parmount + blue screen it goes no further, the app is not avialble on the main sky box. It would greatly apprecited if this issue could be addressed at your earlest opportunity as a long standing customer. I am available this afternoon.
Thannks Andy
Done
09 Sep 2023 09:07 AM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to Reg816.
11 Sep 2023 09:23 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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