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Discussion topic: Paramount+ not in region

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This message was authored by: MikeYiannis

Paramount+ not in region

Paramount+ suddenly not working. Last night was a code 3304 (licence not supported in region) and now states were in the US, we're in England! I have followed all suggestions (reboot box, reboot WiFi, refreshed apps, updated software) but nothing. Works fine on paramount app on phone so has to be sky q?

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This message was authored by: Chodley

Re: Paramount+ not in region

Posted by a Superuser, not a Sky employee. Find out more

You sure it's using the same id on both devices?

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This message was authored by: MikeYiannis

Re: Paramount+ not in region

Thanks, yes same ID

This message was authored by: AndrewF_UK

Re: Paramount+ not in region

Posted by a Superuser, not a Sky employee. Find out more

What ISP are you with @MikeYiannis?

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Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.
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This message was authored by: MikeYiannis

Re: Paramount+ not in region

Starlink

This message was authored by: Chodley

Re: Paramount+ not in region

Posted by a Superuser, not a Sky employee. Find out more

The phone is also using starlink at the same time? And not 4G/5G?

This message was authored by: Gazab

Re: Paramount+ not in region

Same here any help would be greatly appreciated also on starlink 

This message was authored by: Chodley

Re: Paramount+ not in region

Posted by a Superuser, not a Sky employee. Find out more

Only Paramount+ can fix their stupid geoblocking. Starlink sometimes goes through a US hub.

This message was authored by: Gazab

Re: Paramount+ not in region

It's only just started **bleep** ... have you got yours sorted 

This message was authored by: Gazab

Re: Paramount+ not in region

It's only just started ... have you got yours sorted 

This message was authored by: Chodley

Re: Paramount+ not in region

Posted by a Superuser, not a Sky employee. Find out more

@Gazab wrote:

It's only just started **bleep** ... have you got yours sorted 


Yeah it will be random because sometimes (usually?) it will use a UK hub/pop

 

I guess the question was to @MikeYiannis 

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This message was authored by: MikeYiannis

Re: Paramount+ not in region

Hi, I reset the Starlink and it seemed to do the job, but every now and then paramount kicks us out so we have to log back in, rest router and it fixes it. Only have this problem with paramount on sky!

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