Paramount Plus

[CSH123456]

Has anyone else that has this problem paying a Paramount add on sub for this and had payments fail. we pay £3 sub for no ads and I was going to cancel this but couldn't because it said we owed Sky £12  and are finding there is no way to pay, we hadnt noticed this hadnt come out of the bank each month and Sky hadnt notified us.   Done some searching on Sky and found others that have had this payment problem. Spent ages on phone with Sky last night and no way of paying it seems, going to ring them again today but for us it does seem it may be the cause of the Paramount problem for us and there was a thread in August which seemed to be similar to our case. so it may help someone if they also have similar.  It does seem that there are a lot of failed payments happening for these add ons so may be worth a check anyway if people are paying these subs.

[Bertie+Boy]

I also have a problem paying  for the upgrade tp Premium.  My bank requires the CVV number when Sky Marketplace makes the monthly payment request but I can't find a way to add those details.

I want to pay but can't.

[JulieMac1966]

It seems that we too have a problem with the added £3 subscription which failed when I got a new credit card. On the phone to sky today again for the umpteenth time. She disconnected sky cinema and then reinstalled it but then I discovered that Paramount still wasn't working and she had added an extra 6 months into my contract. To say I was annoyed is an understatement. I called back asking for this to be resolved ASAP. They offered me an engineer tomorrow at the earliest but I was not prepared to wait for something that wasn't the issue. After some more being passed around I was still no further forward.  Hence to say I have told sky where to go and have cancelled my contract and they have assured me I won't be charged for stopping mid contract. Watch this space. 🤯🤯