PIN not resetting

[Glenn11]

I don't know my PIN.

I have Reset it by following Sky's instructions in "My Sky" and "reset PIN" - I had to add the last 4 digits of my bank account and then enter the new PIN.

IT STILL DOES NOT UPDATE NOR ACCEPT MY PIN.

Can someone please help 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.