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This discussion topic has been answered Discussion topic: Overloaded

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This message was authored by: brian+husband

Overloaded

Sky a with 90% signal and quality but pixelates contacted sky customer service who says system overloaded any ideas what this implies and how to clear or was this a cop out


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This message was authored by: MightyQuinn Answer

Re: Overloaded

Posted by a Superuser, not a Sky employee. Find out more

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This message was authored by: MightyQuinn Answer

Re: Overloaded

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This message was authored by: TimmyBGood

Re: Overloaded

Posted by a Superuser, not a Sky employee. Find out more

@brian+husband 

 

Disruption to the image of a live channel is either dish/cable or HDMI related.

 

If the same thing happens on playback of something on-demand then it's probably HDMI.

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This message was authored by: Chodley

Re: Overloaded

Posted by a Superuser, not a Sky employee. Find out more

The strength/quality metrics come from one specific test channel. It could be that the channel you are getting the issues with is on a completely different freqeuency more affected by alignment or obstruction.

 

"overloaded" is frankly embrassing blather from the sky support rep who needs training or firing.

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