24 Jan 2025 09:51 AM
Hi, our Sky Q box, which is several years old now is hot to the touch in standby. It's hot enough that you can feel the heat through the wooden cabinet shelf above it. We've turned the power off for now.
24 Jan 2025 10:45 AM
Posted by a Superuser, not a Sky employee. Find out moreIs it well ventilated in the position it's in? It's designed to run quite hot but you should still be able to rest the palm of your hand on the box.
24 Jan 2025 11:54 AM
Hi, it lives in a shelved unit below the tv, has done for many years but only just noticed how warm it was.
It's not so hot you can't touch it, just surprised it's so hot even in standby.
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