Sky dish has moved so have no signal

[KieranM2]

High winds have moved Sky Dish.

looking to request an engineer to visit to correct it.

[Daniel0210]

@KieranM2 

To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link which will lead to contact details including (hopefully) a phone number:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number.

Any calls to Sky will initially be automated which may try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Alternative means of contact are through the Sky Virtual Assistant on the same page - depending on your query, which can connect you with a live agent virtually if necessary or provide you with the contact number 

The lines will be particularly busy at present due to the damage and disruption caused by Storm Éowyn.

[PandJ2020]

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@Daniel0210 wrote:

@KieranM2 

The lines will be particularly busy at present due to the damage and disruption caused by Storm Éowyn.

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...consequently the demands for dish realignment will be high so the wait may be significant.  (Possibly 2-4 weeks)

You may wish to consider paying a local firm to do it quicker.

[GD1]

@KieranM2   Try the steps here https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articl...

You may be able to book an engineer online