Our sky q box does not record, even though recordings are set up.

[FThis1]

Sky q box does not record. If I try to re-record it states that this cannot be recorded! I've tried Turing it off and on again. Frankly I just want shot of it, it's expensive issueless rubbish! 

[FThis1]

Sky are **bleep** us all the way to the bank. I've been a customer for years and I'm sick and tired of the **bleep**! 

[Laing1]

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@FThis1 wrote:

Sky q box does not record. If I try to re-record it states that this cannot be recorded! I've tried Turing it off and on again. Frankly I just want shot of it, it's expensive issueless rubbish! 

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@FThis1 You could try resetting the settings in the Q boxes hidden menu.
To enter the hidden menu press the home button and scroll down to settings but do not select settings.
With settings highlighted press 0 0 1
Only Carry out the first Reset being Reset Settings as the others will wipe all recordings.
After the reset you will have to re-pair your remote assuming you are using a bluetooth remote by pressing 1 and 3 together on the remote