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Discussion topic: Ordering new sky Q remote

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Tina39
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This message was authored by Tina39 This message was authored by: Tina39

Ordering new sky Q remote

‎14 Dec 2023 04:41 PM

My kids have broken my sky Q remote control and I can't scroll down to order a new one on my tv is there another way to order a new remote 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Ordering new sky Q remote

‎14 Dec 2023 04:45 PM

Posted by a Superuser, not a Sky employee. Find out more

@Tina39 
If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

(It might be quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare).


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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