Only one recording

[Ash23.]

Hi,

Today I can only record one program at a time. My sky q box is saying there are too many programs recording but only one recording scheduled at that time. 

I've tried software update, system reset and power off at the wall, still same message. 

Any ideas or help greatly appreciated. 

[Lisa-P1987]

Hi there Ash23., I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147