One of my sky mini boxes has failed

[Snorks]

One of my sky mini boxes has failed. Started a couple of days ago and thought it may be weather related but now won't reconnect back to network. Have tried to go online to my sky - tried to reset password and each time I click link it tells me it is expired

also covered by sky protect policy

[Snorks]

Box began to 'freeze' couple of days ago and started tonight will not now reconnect to network - all other devices working fine

[oldfella]

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@Snorks wrote:

One of my sky mini boxes has failed. Started a couple of days ago and thought it may be weather related but now won't reconnect back to network. Have tried to go online to my sky - tried to reset password and each time I click link it tells me it is expired

also covered by sky protect policy

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Hi @Snorks 

Mini boxes normally connect to the Main Q box WiFi by WPS not by password.

If on Sky Broadband they can also connect to the Sky Q router but again this is by WPS and not SSID and passwords.

Minis will not connect to 3rd Party Networks or 3rd party WiFi access points.

[Snorks]

Thanks for answer - took a flyer and managed to get it up and running - but sky info was no use whatsoever - and using to control doesn't work when to not connected.