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This discussion topic has been answered Discussion topic: On my multi room TV it's says (You can't watch TV at the moment as there is a connectivity problem)

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Message posted on ‎16 Dec 2023 11:45 PM

On my multi room TV it's says (You can't watch TV at the moment as there is a connectivity problem)

I can't watch TV upstairs but I can watch YouTube
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Message posted on ‎17 Dec 2023 10:53 AM

Re: On my multi room TV it's says (You can't watch TV at the moment as there is a connectivity probl

Posted by a Superuser, not a Sky employee. Find out more
@Redmen72 wrote:
I can't watch TV upstairs but I can watch YouTube

@Redmen72 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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Avatar for Laing1
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What's this?
Superuser
This message was authored by: Laing1 Answer

Message posted on ‎17 Dec 2023 10:53 AM

Re: On my multi room TV it's says (You can't watch TV at the moment as there is a connectivity probl

Posted by a Superuser, not a Sky employee. Find out more
@Redmen72 wrote:
I can't watch TV upstairs but I can watch YouTube

@Redmen72 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: Redmen72

Message posted on ‎17 Dec 2023 11:14 AM

Re: On my multi room TV it's says (You can't watch TV at the moment as there is a connectivity probl

Yes, tried that and it worked so thanks. Must have had a moment 🫣🫣 cheers 👍👍

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