12 Mar 2023 09:18 AM
I have recently rejoined sky after a year somewhere else. I recieved all the new kit within days but whilst waiting for my new viewing card will my old card work ?
12 Mar 2023 10:53 AM
Posted by a Superuser, not a Sky employee. Find out more
@GeeCrick74 wrote:
I went to Virgin for a year (big mistake). The original Sky dish stayed up and they just posted me a new Q box and router when I rejoined. I will try the old card and see what happens. 👍
@GeeCrick74 if you had Sky Q prior to moving to Virgin then yes your old card will work
12 Mar 2023 09:21 AM
Posted by a Superuser, not a Sky employee. Find out more@GeeCrick74Probably assuming you previously had Q if not then I believe only HD cards that have a 7, I can't remember 1st or last digit work with Q.
It will do no harm to try.
12 Mar 2023 09:23 AM
Posted by a Superuser, not a Sky employee. Find out more
@GeeCrick74 wrote:
- I have recently rejoined sky after a year somewhere else. I recieved all the new kit within days but whilst waiting for my new viewing card will my old card work ?
Hi @GeeCrick74 I presume your new kit would be a broadband router, as your SKYQ TV box will be delivered by a SKY engineer who install the box together with a new dish if needed, if you do not recieve a new viewing card the engineer will usually have spares with him.
12 Mar 2023 09:31 AM
Posted by a Superuser, not a Sky employee. Find out more
@Quoman7 wrote:
@GeeCrick74 wrote:
- I have recently rejoined sky after a year somewhere else. I recieved all the new kit within days but whilst waiting for my new viewing card will my old card work ?
Hi @GeeCrick74 I presume your new kit would be a broadband router, as your SKYQ TV box will be delivered by a SKY engineer who install the box together with a new dish if needed, if you do not recieve a new viewing card the engineer will usually have spares with him.
@GeeCrick74 If you only left Sky about a year ago and had Q they often just send out the Q box and assume that you have the viewing card BUT if you changed to freeview etc and used the dish then the Q box will not work and Sky will need to come out and change the LNB in the box back to a Q one. This does not apply if you went to Virgin as they don't use the dish.
12 Mar 2023 09:52 AM
I went to Virgin for a year (big mistake). The original Sky dish stayed up and they just posted me a new Q box and router when I rejoined. I will try the old card and see what happens. 👍
12 Mar 2023 10:53 AM
Posted by a Superuser, not a Sky employee. Find out more
@GeeCrick74 wrote:
I went to Virgin for a year (big mistake). The original Sky dish stayed up and they just posted me a new Q box and router when I rejoined. I will try the old card and see what happens. 👍
@GeeCrick74 if you had Sky Q prior to moving to Virgin then yes your old card will work
12 Mar 2023 11:32 AM
Can confirm, the old sky viewing card is working fine. 👍😀
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