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Discussion topic: Old sky boxes

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This message was authored by alan+liddell This message was authored by: alan+liddell

Old sky boxes

Thought I'd posted this already but cannot find the post. Just had new sky Q boxes fitted and the engineer has left our two old sky+ HD boxes. Can I bin those or pass them to someone else or will sky ask for them back?

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This message was authored by nigea99 This message was authored by: nigea99

Re: Old sky boxes

Posted by a Superuser, not a Sky employee. Find out more

hi @alan+liddell 

 

Unlike SKY Q you own the SKY + / HD boxes.

 

Once your account is switched to SKY Q then you can;t use the old boxes for SKY but they can be used by others as 'Freesat' watch only - they need a different LNB to SKY Q  which will have been swapped for you. 

 

 

 

You can take them to a local re-cycling centre or, I believe, it may be possible to send to SKY for recycling/disposal

This message was authored by bob1234 This message was authored by: bob1234

Re: Old sky boxes

Posted by a Superuser, not a Sky employee. Find out more

@alan+liddellThey are yours to do as you wish with, I would keep them for a bit to make sure you are happy with Q.

However if you want to recycle them use this link to get a freepost label.


https://www.sky.com/help/articles/return-or-recycle-sky-equipment
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This message was authored by nigea99 This message was authored by: nigea99

Re: Old sky boxes

Posted by a Superuser, not a Sky employee. Find out more

@bob1234 wrote:

@alan+liddellThey are yours to do as you wish with, I would keep them for a bit to make sure you are happy with Q.

However if you want to recycle them use this link to get a freepost label.


https://www.sky.com/help/articles/return-or-recycle-sky-equipment
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Although we need to point out that SKY rarely allow going back to SKY HD 

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