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Discussion topic: I have 3 mini Q boxes. One of them is not working this morning. It shows everything is connected.

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Yoshi123
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This message was authored by Yoshi123 This message was authored by: Yoshi123

I have 3 mini Q boxes. One of them is not working this morning. It shows everything is connected.

‎29 May 2023 02:10 PM

I've reset the box successfully connected to the internet the main Q box etc. but it still doesn't work.  It was working fine yesterday.  I'm baffled, nothings changed ?  

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Deedee36
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Superuser
This message was authored by Deedee36 This message was authored by: Deedee36

Re: I have 3 mini Q boxes. One of them is not working this morning. It shows everything is connect

‎29 May 2023 02:16 PM

Posted by a Superuser, not a Sky employee. Find out more

@Yoshi123 are you getting any kind of message onscreen,or do you mean your box will not turn on??

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“Trying to help improve sky glass”
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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have 3 mini Q boxes. One of them is not working this morning. It shows everything is connect

‎29 May 2023 02:17 PM

Posted by a Superuser, not a Sky employee. Find out more

@Yoshi123 

Have you rebooted the main Sky Q box and when that's back up and running then do the same for the mini boxes? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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