@Chodley wrote:
If the box is faulty a replacement would likely be HDR anyway.
@Chodley maybe not Skys policy used to be to swap boxes like for like if they were faulty so if non HDR then a non HDR bax would be supplied if aHDR box the a HDR box would be supplied either a V2 or V3 whether this is still the case I don't know but this was to make it fair for all
The only time a non HDR box was replaced with aHDR box was if the engineer that came to do the swap had no non HDR boxes on their van.
With doorstep swaps they may get any box as I don't think Sky know which boxes are being sent out 😂
I may be a Sky Superuser but I am still just a Sky customer
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