0

Discussion topic: Number Sky Q boxes

Reply
This message was authored by: ComputerMan983

Number Sky Q boxes

I am getting a notice on my Sky Q box to the effect that the maximum. number are in operation.  I was not aware that there was any limit.  Can anyone please advise.  Many thanks

Reply

All Replies

This message was authored by: PandJ2020

Re: Number Sky Q boxes

Posted by a Superuser, not a Sky employee. Find out more

You are allowed up to 4 mini boxes on your account but there's a concurrency limit of 1 or 2 depending on the version of your main Q box.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: oldfella

Re: Number Sky Q boxes

Posted by a Superuser, not a Sky employee. Find out more

@ComputerMan983 wrote:

I am getting a notice on my Sky Q box to the effect that the maximum. number are in operation.  I was not aware that there was any limit.  Can anyone please advise.  Many thanks


Hi @ComputerMan983 

You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot set or view UHD recordings or content.

Reply