17 Oct 2023 06:10 PM
Hi, just turned on my Sky Q box, all I see is a screen of snowy static. That's it. Nothing else ☹️
Any ideas of the problem anyone? I've only had it around 6 week. Dish and all connections are good.
17 Oct 2023 06:49 PM
Posted by a Superuser, not a Sky employee. Find out moreSuch a screen is where the HDCP has not negotiated a connection.
Try turning your TV off and back on again, check all HDMI connections.
17 Oct 2023 07:13 PM
Thanks for helping. I turned the whole lot off at the wall, waited five mins, and turned them back on again. All good now 👍🏻😊
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion