Discussion topic: Not working
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Message posted on 13 Oct 2023 11:07 PM
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Not working
My sky box (mini) hasn't worked in two months or more! I have tried several times to connect it to the main box but it will not pick up a signal. Yet I'm still being billed and haven't been able to watch sky for months. Can someone please help me as every time I ring I get cut off or told to use this service.
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Message posted on 14 Oct 2023 09:52 AM
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Re: Not working
@Frances3454 wrote:
My sky box (mini) hasn't worked in two months or more! I have tried several times to connect it to the main box but it will not pick up a signal. Yet I'm still being billed and haven't been able to watch sky for months. Can someone please help me as every time I ring I get cut off or told to use this service.
Hi @Frances3454 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with the Mini box?
I used to have superpowers… But a therapist took them away.
Message posted on 15 Oct 2023 12:39 AM
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Re: Not working
Thank you, I'll try this in morning. Hopefully it'll work 👍🏼
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