Connecting my SkyQ box to my Sky Broadband

[Twinkle]

Cannot connect my box to my broadband....

I have tried everything after it disconnected, but it just will not re-connect

can anyone help me please.

thanks

[Addie15]

Hi there, Twinkle. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147