Discussion topic: Not working sky is shot
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Message posted on 17 May 2025 11:01 AM
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Not working sky is shot
The sky q packed up , no one was available to help the deaf via text
The assistant goes round and round with no solution
Then I get a text that they are picking up the faulty equipment today , no one told me before hand nokabel no packing instructions
So I delayed the puck up as I'm not there and tried to print a return label as I had no instructions from sky
The label is for royal mail and NOT DPD who are bringing the item and collecting the return , even the. I can't generate a label despite filling in every field correctly
I am sick and tired of the shoddy service of sky
Time to leave
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Message posted on 17 May 2025 11:04 AM
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Re: Not working sky is shot
@moger4 DPD will bring the returns label/bag with them when they deliver the replacement, all you need to di is make sure the box is ready to be collected and ensure you remove the viewing card before handing over to the driver.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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