Not recording

[Colly+T]

Can't record, saying at top of screen problems with hard drive, when I reset the hard drive it will record, but next day recording has disappeared, do I need to do the factory reset?

[oldfella]

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@Colly+T wrote:

Can't record, saying at top of screen problems with hard drive, when I reset the hard drive it will record, but next day recording has disappeared, do I need to do the factory reset?

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Hi @Colly+T 

You could try a Factory Reset but it looks like the hard drive is completely failing and you will therefore need a new box.

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages 

[Colly+T]

Thanks for your help, looking like I need a new box, maybe time to look for something different, sky is getting to expensive for me, a lot of other options available at the moment, and a lot cheaper with the same programs, sorry sky