Not connecting to netflix

[Bev54]

Tv doesn't connect to Netflix app.  Just get a circle 

[8matt9]

I've been having this issue over a month now and nothing fixes it. Just spoke to sky who have said they are having a major issue with this and most customers are effected. It's an issue they are trying to fix there end 

[caesarome]

@Bev54 @8matt9 

I presume you both have Sky Q, if so try this:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4691069/highlight/true#...