13 Dec 2023 09:43 PM
Error message on all apps
13 Dec 2023 10:01 PM
Posted by a Superuser, not a Sky employee. Find out more
@TessN22 wrote:
Error message on all apps
Hi @TessN22
Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
13 Dec 2023 10:04 PM
I did try that and no luck but just done it again and seem ok now tks
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