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Discussion topic: Screen hue gone purple, can’t turn it off

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This message was authored by: Kfitzpatrick

Message posted on ‎22 May 2023 03:43 PM

Screen hue gone purple, can’t turn it off

All good on Friday, just turned the tv on and the screen seems to be purple, all I highlighted text is black with highlighted text white, certain colours show on screen but not all

 

tried a software update, didn't change anything  

 

checked apps and the normal tv, all good so must be an issue with the sky q box?

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Superuser
This message was authored by: PandJ2020

Message posted on ‎22 May 2023 03:45 PM

Re: Screen hue gone purple, can’t turn it off

Posted by a Superuser, not a Sky employee. Find out more

Power the Q box down.  Remove and reseat the HDMI cable at both ends and turn the Q back on again.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Opulent+Pete

Message posted on ‎22 May 2023 03:55 PM

Re: Screen hue gone purple, can’t turn it off

Try a different video source, then you'll know if it's the TV or Qbox

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Message posted on ‎16 Mar 2024 10:13 PM

Re: Screen hue gone purple, can’t turn it off

Ours just started going Purple...

Cold Booting the TV seems to fix it. For now...

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