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Vickie19
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This message was authored by Vickie19 This message was authored by: Vickie19

No

‎31 May 2024 04:28 PM

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loverboi
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This message was authored by loverboi This message was authored by: loverboi

Re: No

‎31 May 2024 05:10 PM

@Vic  what steps have you taken so we can advise futher please 🙂 😄

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Laing1
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Superuser
This message was authored by Laing1 This message was authored by: Laing1

Re: No

‎31 May 2024 05:38 PM

Posted by a Superuser, not a Sky employee. Find out more
@Vickie19 wrote:

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@Vickie19 have you tried rebooting your router and when that is up and running

 reboot your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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