No viewing card

[Granary6437]

We have sent back our Sky Q box with the viewing card inside. How do I get a new one and what can I do now? 

[Daniel0210 · Accepted solution]

@Granary6437 

You will need to call Sky in the morning when the lines open and order a replacement which will be dispatched via Royal Mail. 

[Ashleighpudding]

Best of luck  - I did the same and am still waiting 4 weeks later after being promoised one 5 times.

[GiGi10]

I have been waiting for a card since March 3rd and have yet to receive my card. I have been unable to watch television and each time I call I reach someone in India. Time for me to cancel sky since they are not honouring the service they promised 

[Daniel0210]

@GiGi10 

Was this a replacement viewing card or an original for a new subscription? They are dispatched via Royal Mail. 

[GiGi10]

It is a replacement card and have not received any of the 5 requested via telephone calls.I am cancelling Sky and ordering fire stick