2

This discussion topic has been answered Discussion topic: No viewing card

Reply
Answered - Go to Answer
Avatar for Granary6437
Level 1 icon
What's this?
This message was authored by: Granary6437

Message posted on ‎06 May 2025 10:42 PM

No viewing card

We have sent back our Sky Q box with the viewing card inside. How do I get a new one and what can I do now? 

Report post
Post 1 of 3
328 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎07 May 2025 02:35 AM

Re: No viewing card

Posted by a Superuser, not a Sky employee. Find out more

@Granary6437 

You will need to call Sky in the morning when the lines open and order a replacement which will be dispatched via Royal Mail. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

View this Answer within the discussion

Report post
Post 2 of 3
308 Views
Reply

Did this answer not help you?
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎07 May 2025 02:35 AM

Re: No viewing card

Posted by a Superuser, not a Sky employee. Find out more

@Granary6437 

You will need to call Sky in the morning when the lines open and order a replacement which will be dispatched via Royal Mail. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 2 of 3
309 Views
Reply

Did this answer not help you?
Avatar for Ashleighpudding
Level 1 icon
What's this?
This message was authored by: Ashleighpudding

Message posted on ‎16 May 2025 02:21 PM

Re: No viewing card

Best of luck  - I did the same and am still waiting 4 weeks later after being promoised one 5 times.

Report post
Post 3 of 3
199 Views
0 Likes
Reply
Reply
Answered - Go to Answer