This discussion topic has been answered Discussion topic: No tv - connectivity problem. Solution?

This message was authored by: JimC1 · ‎14 Feb 2024

No TV - massage on screen Sat's connectivity problem.

This message was authored by: JimC1 · ‎15 Feb 2024

Thanks. I tried massaging the box but to no avail. 😀 Sky tech helped get things working - disconnect box and then reconnect.

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This message was authored by: Laing1 · ‎15 Feb 2024

@JimC1 wrote:

No TV - massage on screen Sat's connectivity problem.

@JimC1 are you sure that not a message from your TV

Using your TV remote with the Q box switched and try changing the HDMI inputs on the source button

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

This message was authored by: JimC1 · ‎15 Feb 2024

Thanks. I tried massaging the box but to no avail. 😀 Sky tech helped get things working - disconnect box and then reconnect.

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