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Discussion topic: No sound on any channels, went off earlier tonight and still nothing

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This message was authored by: Qwerty1957

No sound on any channels, went off earlier tonight and still nothing

As above. Sound cutting out , now gone off altogether, on every single channel .

Yes been unplugged twice niw and still no sound 🤬

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This message was authored by: Quoman7

Re: No sound on any channels, went off earlier tonight and still nothing

Posted by a Superuser, not a Sky employee. Find out more

@Qwerty1957 wrote:

As above. Sound cutting out , now gone off altogether, on every single channel .

Yes been unplugged twice niw and still no sound 🤬


Hi @Qwerty1957 Try rebooting your TV first then your SKYQ box?

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I used to have superpowers… But a therapist took them away.
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This message was authored by: Qwerty1957

Re: No sound on any channels, went off earlier tonight and still nothing

Already said i have done all that .

The box is less than a year old too 

This message was authored by: Quoman7

Re: No sound on any channels, went off earlier tonight and still nothing

Posted by a Superuser, not a Sky employee. Find out more

@Qwerty1957 wrote:

Already said i have done all that .

The box is less than a year old too 


Hi @Qwerty1957 try:-

  1. Press Home on your Sky Q remote, select Settings, and then Setup.
  2. Choose Audio Visual, then Digital audio output HDMI and make sure it's set to Normal or try Dolby Digital first if Dolby Digital Plus is already selected.
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I used to have superpowers… But a therapist took them away.
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This message was authored by: Qwerty1957

Re: No sound on any channels, went off earlier tonight and still nothing

Tried all that .

Think it was Skys problem as came back 3 hours later 

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