No sound from sound bar

[Mart+batch]

Tv went off last night, apparently Sky Q box issues, this morning I have followed instructions, turned off to reboot waited 3 minutes for the home button but still no sound. I need help!

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147