Discussion topic: No dates for sky q installation
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Message posted on 16 May 2025 01:22 PM
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No dates for sky q installation
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Message posted on 16 May 2025 05:45 PM
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Re: No dates for sky q installation
@Fer+de+lance wrote:
I've paid £199 for a sky q box and3 mini boxes installation. However no one at sky can give me a date for the installation. Three different advisers have put in referrals for me but no luck. This has been ongoing for over a month and I've spoken to approximately 10 advisers. I've asked if they would just send me the equipment and I'll get it professionally installed but they won't do that. I don't know what to do next. Can anyone help?
@Fer+de+lance I have escalated this to sky
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I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
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Message posted on 17 May 2025 08:40 AM
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Re: No dates for sky q installation
Thanks for escalating this. We’ve sent an invite to chat.
Please be aware conversations automatically close if there is no response within 48 hours.
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