@Lisa55 wrote:
Just states updating software step 1 of 2
Hi @Lisa55
Edit
I have removed your other post as there is no need to start two threads on the same issue.
Try a reboot on the Q box.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
It should restart saying update 2 of 2
note: some features may take up to 5 minutes to return.
