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Discussion topic: No sky when puting in a new tv.

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This message was authored by: Bill359

No sky when puting in a new tv.

My tv was broken and I connected to another tv but when I re-power by sky box I get the hello msg but after it says do not turn off your tv it just goes to blue screen on my tv and I don't get the home screen or menu.

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This message was authored by: oldfella

Re: No sky when puting in a new tv.

Posted by a Superuser, not a Sky employee. Find out more

@Bill359 wrote:

My tv was broken and I connected to another tv but when I re-power by sky box I get the hello msg but after it says do not turn off your tv it just goes to blue screen on my tv and I don't get the home screen or menu.


Hi @Bill359 

First make sure that the TV is switched on and is switched to the HDMI input to which the Q box is connected.
Then with the Q box switched on with green led illuminated
Press
Home 1 0 8 0 Home
on the Q box remote control.

This will change the Q box to standard resolution which should work for all TV’s.

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