This discussion topic has been answered Discussion topic: No sky q mini boxes
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Message posted on 17 Oct 2026 11:15 AM
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My mini boxes are not working and this is because sky say I don't have subscription .to make sure my account shows I am paying£15 a month .now without mini boxes for 5 days Can I take legal action
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Message posted on 17 Oct 2026 11:39 AM
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@Pvoch
If you are new to the forum, or this is your first post, then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
Your post isn't very clear. Do you still have a Multiscreen subscription?
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Message posted on 17 Oct 2026 11:39 AM
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@Pvoch
If you are new to the forum, or this is your first post, then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
Your post isn't very clear. Do you still have a Multiscreen subscription?
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 17 Oct 2026 12:32 PM - last edited: 17 Oct 2026 12:44 PM
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Re: No sky q mini boxes
@Pvoch wrote:
Can I take legal action
That would seem somewhat premature, and Comcast can almost certainly afford better lawyers ; )
An account glitch of around 50 pence per day (running total £2.50) is somewhat unlikely to be the basis for a court case, although you could certainly try arguing with Sky for a goodwill gesture if they've made a mistake.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 17 Oct 2026 06:20 PM
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Re: No sky q mini boxes
I do have multi screen
Message posted on 17 Oct 2026 06:25 PM
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Re: No sky q mini boxes
Have you made any changes to your Sky TV subscription recently?
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
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