0

Discussion topic: Incomplete recordings

Reply
This message was authored by: Vics2

Incomplete recordings

My Sky Q box finishes recording a programme at exactly 3 hours and 33 minutes. Why is this and how can i correct the fault/

Reply

All Replies

This message was authored by: Daniel0210

Re: Incomplete recordings

Posted by a Superuser, not a Sky employee. Find out more

@Vics2 
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

You haven't said how long the programme should have been? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: PandJ2020

Re: Incomplete recordings

Posted by a Superuser, not a Sky employee. Find out more

What time of day?

How full is HD?  (It should auto delete but may not if items locked etc.)

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Invisiblename

Re: Incomplete recordings

Posted by a Superuser, not a Sky employee. Find out more

@Vics2 wrote:

My Sky Q box finishes recording a programme at exactly 3 hours and 33 minutes. Why is this and how can i correct the fault/


If this was a programme that had delays in it, such as F1, then it is possible that it over-ran its  original ending time.  For anything that has the potential for an "overrun" it's always advisable to set the next programme to record as well.

I am just another Sky customer!
Avatar for Vics2
Level 1 icon
Topic Author
This message was authored by: Vics2

Re: Incomplete recordings

It's live sport so has a fairly open-ended time limit. I'm just thinking that, as it always stops at 3 hours and 33 minutes, it must be part of the settings.

Avatar for Vics2
Level 1 icon
Topic Author
This message was authored by: Vics2

Re: Incomplete recordings

I will try your suggestion this weekend. 

Avatar for Vics2
Level 1 icon
Topic Author
This message was authored by: Vics2

Re: Incomplete recordings

HD is only 40% full so that shouldn't bethe problem. Recordings made in the evening.

Reply