Discussion topic: Incomplete recordings
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 13 Oct 2026 03:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Incomplete recordings
My Sky Q box finishes recording a programme at exactly 3 hours and 33 minutes. Why is this and how can i correct the fault/
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 13 Oct 2026 03:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Incomplete recordings
@Vics2
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
You haven't said how long the programme should have been?
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 13 Oct 2026 03:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Incomplete recordings
What time of day?
How full is HD? (It should auto delete but may not if items locked etc.)
Message posted on 13 Oct 2026 03:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Incomplete recordings
@Vics2 wrote:My Sky Q box finishes recording a programme at exactly 3 hours and 33 minutes. Why is this and how can i correct the fault/
If this was a programme that had delays in it, such as F1, then it is possible that it over-ran its original ending time. For anything that has the potential for an "overrun" it's always advisable to set the next programme to record as well.
Message posted on 14 Oct 2026 02:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Incomplete recordings
It's live sport so has a fairly open-ended time limit. I'm just thinking that, as it always stops at 3 hours and 33 minutes, it must be part of the settings.
Message posted on 14 Oct 2026 02:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Incomplete recordings
I will try your suggestion this weekend.
Message posted on 14 Oct 2026 02:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Incomplete recordings
HD is only 40% full so that shouldn't bethe problem. Recordings made in the evening.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page