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Discussion topic: No signal

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Avatar for Carolmaloney
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This message was authored by: Carolmaloney

Message posted on ‎15 Apr 2024 06:14 PM

No signal

No signal

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Avatar for oldfella
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This message was authored by: oldfella

Message posted on ‎15 Apr 2024 06:16 PM

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more
@Carolmaloney wrote:

No signal

Hi @Carolmaloney 

See following link

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

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This message was authored by: Daniel0210

Message posted on ‎15 Apr 2024 06:20 PM

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more
@Carolmaloney wrote:

No signal

@Carolmaloney 
If a message is displaying ”No signal” it tends to be from your TV (in which case check the HDMI cable between the Sky Q box and your TV).

Any “no satellite signal” message relates to your Sky box.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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