Discussion topic: No signal on tv, I have to switch off sky Q box and restart. I’ve changed hdmi cables,
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Message posted on 05 Dec 2023 06:52 PM
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No signal on tv, I have to switch off sky Q box and restart. I’ve changed hdmi cables,
No signal appears on tv. I've changed hdmi cable. Tv can work for a while but still switches off with no signal coming back on. I have to switch off Q box and restart.
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Message posted on 05 Dec 2023 07:00 PM
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Re: No signal on tv, I have to switch off sky Q box and restart. I’ve changed hdmi cables,
@John19641
”No signal” tends to be a message from your TV (in which case check the cables going to the TV). A “no satellite signal” message relates to your Sky box.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 06 Dec 2023 09:33 AM
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Re: No signal on tv, I have to switch off sky Q box and restart. I’ve changed hdmi cables,
@John19641 wrote:No signal appears on tv. I've changed hdmi cable. Tv can work for a while but still switches off with no signal coming back on. I have to switch off Q box and restart.
Perhaps check the TVs eco settings? It sounds like it's going in to a low power mode as it can't see the Sky box.
Message posted on 06 Dec 2023 12:06 PM
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Re: No signal on tv, I have to switch off sky Q box and restart. I’ve changed hdmi cables,
By "switches off" do you mean the screen goes black or the TV actually switches off? If the latter, how are you seeing a "no signal" message?
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