05 Dec 2023 06:52 PM
No signal appears on tv. I've changed hdmi cable. Tv can work for a while but still switches off with no signal coming back on. I have to switch off Q box and restart.
05 Dec 2023 07:00 PM
Posted by a Superuser, not a Sky employee. Find out more@John19641
”No signal” tends to be a message from your TV (in which case check the cables going to the TV). A “no satellite signal” message relates to your Sky box.
06 Dec 2023 09:33 AM
@John19641 wrote:No signal appears on tv. I've changed hdmi cable. Tv can work for a while but still switches off with no signal coming back on. I have to switch off Q box and restart.
Perhaps check the TVs eco settings? It sounds like it's going in to a low power mode as it can't see the Sky box.
06 Dec 2023 12:06 PM
Posted by a Superuser, not a Sky employee. Find out moreBy "switches off" do you mean the screen goes black or the TV actually switches off? If the latter, how are you seeing a "no signal" message?
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